With a key focus on enhancing the overall client experience, Zoe will oversee all internal departments to ensure our team continues to deliver the best possible service.
Coming from a wealth of background experience, Zoe joins Reech having previously worked as a Director of Client Success for a Digital Marketing Agency in Lichfield, focusing on the client experience, relationship, development and retention. Zoe first cut her teeth in digital marketing back in 2004 as a PPC Account Manager, working alongside household brand names such as First Choice. Having developed a strong awareness for Digital Marketing, Zoe will bring a wealth of marketing knowledge and client experience to strengthen our fast-growing, in-house Digital Services that we introduced earlier this year – including SEO and Social Media Management.
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I am really excited to join Reech. As a Shropshire girl born and bred, I am proud to join a full-service Shrewsbury agency that has such a focus for helping businesses in the local county and surrounding areas. My role here at Reech will focus on supporting the internal teams to drive client success, develop retention and ensure client delight. I’m excited to get stuck in and help take Reech’s success to the next level.
Zoe Bates, Client Services Director
We are really excited to welcome Zoe to Reech, particularly as we approach our 11th birthday in November. Zoe’s understanding of client success will enable us to streamline our internal processes to ensure we are delivering fantastic marketing support to all of our clients. With the introduction of our new Digital services earlier this year, Zoe’s experience will bring a new level of expertise to help us further enhance our digital offering.
Rob Hughes, Managing Director at Reech
