Support

Jake and Kyron looking at a computer screen

Comprehensive Hosting & Support

Our hassle-free Website Care packages ensure your website remains secure, up to date, and performing at its best. We take care of security threats, vital plugin updates, and website maintenance, so you don’t have to. Every package includes secure, reliable hosting and access to our expert support team.

We proactively safeguard your website against both common and sophisticated security threats, giving you complete peace of mind that your site and data are protected. Our continuous monitoring means we spot potential issues before they become problems.

If something does go wrong, our team is ready to respond quickly and get your website back to full health. Each Website Care package comes with a defined response time and allocated support hours, ensuring you receive the right level of service when you need it.

Your support contacts:

Reech Headshots WhiteBG Jake min

Jake Bown

Head of Development

Kyron Headshots WebRes

Kyron Smith

Junior Web Developer


Typical response times:
  • Critical requests: Dealt with immediately
  • Normal request: Typically resolved within 4 hours
  • Small requests: Turnaround within 48 hours
[email protected]

Support request

Submit a ticket to your dedicated support team:

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