79%
increase in website users YoY
1st
place for downloads and registrations
Services
Overview:
Headquartered in the Netherlands, Canon Production Printing is a key division of Canon with a global network spanning six sites. It pioneers the integration of emerging digital printing and imaging technologies to deliver comprehensive business solutions. As a recognised industry leader, Canon Production Printing develops, manufactures, and sells advanced printing and copying hardware along with complementary software.
Challenge:
With no dedicated place for users to connect online, the community felt fragmented and disjointed. Canon Production Printing tasked Reech to design and develop a customer-centric hub to transform how they connect with its global community.
Enter graphiPLAZA. This bespoke-built worldwide knowledge-sharing platform was launched in 2020, enabling over 2,500 industry professionals to collaborate, exchange best practices, access software updates, and download relevant resources.
But as an industry built upon creativity, ambition, and innovation, combined with our commitment to continuous improvement, we harnessed user feedback to push the platform even further, sparking a natural evolution of the site.
Solution:
“The collaboration and cooperation between the teams at Reech and Canon Production Printing have allowed us to work as colleagues. Reech really understands our vision and high-level requirement and is able to implement this in the best possible, future-proof way. Including APIs to our User Management Database, Document Access Management System, Media Profile Database, and the back-office systems of our eOrder Fulfilment Partner. Simply lovely”
Mathieu Peeters | Senior Director Strategic Marketing and Application Support at Canon Production Printing
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