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29th Sep 2023

Head of Delivery & Operations

Head of Delivery & Operations
Marketing Trailblazer Wanted. Ready to ignite your career with Reech?

We’re Reech, a full-service marketing agency that’s designed to deliver. We’re good at what we do, but we know we can be even better – that’s where you come in. You’re looking for an exciting opportunity. We have an exciting vacancy. There’s chemistry in the air. Get ready to stretch your skillsets, live outside the box and become part of the Reech revolution.

Let’s get to work.

Your mission: lead, execute, and elevate.

Picture yourself as the operational maestro at the heart of our agency, orchestrating seamless efficiency and elevating the client experience to new heights.

  • Champion Client Success: Oversee all client delivery and operational aspects of the agency to ensure our clients’ goals are not just met but exceeded.
  • Master of Time and Budget: Monitor project timelines, budgets, and deliverables with precision to ensure every project is a resounding success.
  • Efficiency Innovator: Be the driving force behind the continuous improvement of operational processes and workflows, constantly seeking ways to enhance efficiency.
  • Profitability Driver: Lead key agency projects aimed at boosting efficiency and profitability, paving the way for future growth.
  • Data Whisperer: Analyse data and key performance indicators to make insightful, data-driven decisions that steer our agency in the right direction.
  • Collaborative Catalyst: Collaborate closely with department heads to ensure seamless alignment between client delivery and our cutting-edge marketing strategies.
  • Team Builder: Build strong working relationships across the agency, coordinating department heads and agency teams to create a unified, high-performing force.
  • Master Reporter: Provide regular and insightful reports on project statuses, budgets, client satisfaction, and tracked time, keeping our leadership team in the loop.
  • Have Your Say: Regularly update our Directors on delivery performance, using your insights to influence strategic decisions.
  • Resource Guru: Forecast upcoming projects to inform resourcing decisions, ensuring a fair and balanced workload distribution.

In this role, you’ll be the mastermind behind our agency’s operational excellence, leading the charge with confidence and a dash of playfulness.

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Hello.. is it you we’ve been looking for?

If you’re nodding your head right now, keep reading. We’re on the lookout for someone extraordinary to join our team as the Head of Client Delivery and Operations. Check out the skills and qualities we’re seeking:

  • Trailblazing Leadership: Proven leadership experience in roles like operations manager, delivery manager, project manager, or a similar high-octane position.
  • Project Juggler Extraordinaire: Show us your strong project management and problem-solving skills with a track record of flawlessly executing projects that leave clients thrilled.
  • Time Ninja: You should have excellent time management skills and an uncanny ability to prioritize tasks in a fast-paced environment.
  • Communication Dynamo: Exceptional communication, collaboration, and interpersonal skills are non-negotiable here. Can you communicate complex ideas with ease and finesse?
  • Toolbox Guru: Proficiency in the latest marketing tools and project management software is a must. We want you to hit the ground running.
  • Data Jedi: An analytical mindset is your superpower, and you have the ability to make game-changing, data-driven decisions.

If you’re ready to embrace this challenge and bring your marketing mastery to the forefront, we want to hear from you. Join our team and let’s make marketing magic together!

Perks that fuel your ambition.

Our people are our power, and we know to be the best in the biz, our people need to be at full power. Here are a few things we do to keep batteries charged, grins fixed, and fists pumped:

  • Financial Freedom: Enjoy the security of our rock-solid pension plan.
  • You Time: Revel in a generous 22 days of annual leave, plus all those glorious Bank Holidays.
  • Healthy & Happy: Your well-being matters – we’ve got you covered with our healthcare plan.
  • Celebrate in Style: Birthdays are meant to be celebrated. Have the day off!
  • Good Vibes Only: Immerse yourself and enjoy our vibrant and relaxed workplace culture.
  • Friday Feasts: Indulge in some well-deserved, “naughty” Friday lunches. You’ve earned it.
  • Growth Opportunities: Keep your skills sharp with our up-to-date support and training.
  • Party People: Social events galore – any excuse for a party.
  • Festive Recharge: Fully rejuvenate during our Christmas shutdown.
  • Cash for Skills: Attractive salaries await, your unique talents make the difference.
Ready to join the revolution?
  • Job Type: It’s a full-time adventure. We’re in it for the long haul, and we hope you are too.
  • Salary: The sky’s the limit, it all depends on your superpowers. Let’s talk.
  • Location: Enjoy working from our creative Shrewsbury studio hub.
  • Work Environment: This role thrives on collaboration and innovation in our office-based setting.
  • How to Apply: Ready to step it up? Send your CV and cover letter to [email protected]
  • No Agencies Need Apply: We’re assembling our dream team directly.

It’s time to book your seat on the Reech rollercoaster, we can’t wait to hear from you.

Want to learn more?

Don’t be shy! Whether you’re looking to refresh your brand or give your website a boost, our team is on hand to discuss your next marketing project. Get in touch today