Account Manager
What You’ll Be Doing
As an Account Manager you’ll be instrumental in managing client relationships, ensuring the successful delivery of campaigns, and driving client satisfaction and retention. This role blends strategic thinking and operational awareness with a strong background in project management.
- Client Relationship Management: Acting as the primary point of contact for assigned clients, building strong, trust-based relationships.
- Project & Campaign Management: Collaborating with internal teams to ensure seamless execution of client work.
- Account Growth & Performance Tracking: Identifying opportunities for account growth, including upselling additional services and expanding client engagements.
About You
We’re looking for someone with expertise in account management who excels in delivering results and working collaboratively. Ideally, you’ll bring:
- Experience: Proven experience (3-5 years) in account management in a marketing agency or similar environment.
- Platform/Tech Knowledge: Experience in project management tools such as Teamwork, Monday.com, Trello or similar.
- Soft Skills: Strong problem-solving skills, team collaboration, ability to work in a fast-paced, deadline-driven environment.
- Values: A proactive and bold approach, aligned with our ethos of innovation and impact.
Why Reech?
- Rest & Recharge: Enjoy 20 days annual leave (plus bank holidays) and accrue an additional day per annum after 2 years.
- Bonus Leave: PLUS, get an extra half day per quarter, two hours of appointment time per month, your birthday off, and enjoy a complete Christmas shutdown.
- Head-Down Days: Schedule designated home-working time for focused, distraction-free tasks.
- Personal Development: Benefit from collaborative agency working, group learning sessions, and individual training budgets designed to enhance career growth.
- Financial Fairness: As a Living Wage-Accredited and Family Wage-Compliant agency, benefit from competitive salaries, bonus schemes, and annual pay reviews.
- Workplace Wellbeing: Access mental health support via the Wisdom app, our dedicated cycle-to-work scheme.
Reech is not just a full-service marketing agency; we’re the architects of impactful experiences and results. Since 2009, we’ve grown to become one of Shropshire’s leading agencies, driven by a commitment to innovation, bold thinking, and brilliant execution. As we are aspiring to become an accredited B Corporation™, we’re proud to integrate sustainability, ethical practices, and community engagement into everything we do.
Reech is committed to creating an inclusive and equitable workplace. We encourage applications from individuals of all backgrounds and are happy to make reasonable adjustments to support you throughout the interview process and in your role.
Ready to join our team? Send your CV to [email protected].
No Agencies Need Apply: We’re assembling our dream team directly.
